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Coverage
We have two basic areas of coverage:
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We cover the top 10 enterprise application vendors (Ariba, i2, JD Edwards,
Manugistics, Microsoft, Oracle, PeopleSoft, SAP, Siebel, etc.) and their
competitors.
- We cover markets where there is significant software innovation that
can produce significant value.
In 2002, the areas of innovation and value are sourcing technology
and profit optimization technology. We have talked to roughly 80
companies and as many customers in these areas.
Each research staff member to spend one-half his or her time on
research that is not sponsored or paid for by anyone. In this way,
we can get broad and deep coverage.
We divide the world of corporate applications into three areas:
buy-side (SRM), sell-side (CRM), and operations (ERP/SCM).
We track major innovation in all these areas.
Here's what we don't cover. We don't cover infrastructure
(databases, application servers, etc.), unless it bears
directly on applications that generate value. We don't cover
applications that we think are boring or commoditized. (GL
applications tend to fall into that class.) We don't cover
services or service industries.
In the first half of 2002, we chose the area of sourcing for
special focus, issuing our
report on e-sourcing in July.
In the second half of 2002, we have been concentrating on profit optimization.
Functions and Processes
Our staff has published articles, spoken at conferences, or done
significant consulting in the following functional and process areas:
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Business Process Reengineering
Collaboration
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ROI Analysis
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Finance/Accounting
Human Resources
Services Procurement
Supply Chain Management
Manufacturing Automation
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Forecasting
CRM
PLM
EAI
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