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The Bay Area
7 /2/2003

PeopleSoft Cleverly Clears a Bar

PeopleSoft today pre-announced a quarter that was far better than analysts (including this one) expected. License revenues are expected to be above $100 million, up from $70 million last quarter.

I hate being wrong, but I'm happy for the people at PeopleSoft, who deserve considerable respect for an extraordinary achievement. (Kudos, too, for announcing within 36 hours of the quarter's close. Whose software do they use?)

How It Was Done

At least four factors seem to have been at work here. First, is the fact that the bar was set low. At the last earnings report, several analysts remarked on how conservative 2nd quarter guidance was. We now know that the JDE merger was in the works. Did prudence about the market impact of that announcement turn out very well indeed? Perhaps so.

Second, customers were willing to thumb their nose at the risk they were incurring and at analysts (like me) who told them they were incurring the risk. Perhaps they didn't like Oracle; perhaps they didn't believe the takeover would happen; or perhaps they didn't want further delay in the procuremet process. Whatever the reason, they voted for PeopleSoft with their checkbooks.

Third, PeopleSoft cleverly offered customers a customer protection plan, which provides for a payment of between 2 and 6 times the license fee in the event that new management stops supporting the product and developing new software for it. This "customer poison pill" might or might not have holes (I'm sure it does), but it apparently provided reassurance.

Fourth, there may simply be an uptick in demand for enterprise applications. If so--and both Kevin Parker and Craig Conway mentioned the possiblity with bated breath--this may be the most significant news coming out of the announcement. SAP, too, is seeing an uptick this quarter, which I've been assigning to safe-havenitis, but perhaps it isn't. As many analysts have said, there has been a long period of digestion for all the Year 2000 software purchases. Were they right? Are customers getting hungry again.

What This Means for the Merger

At the very least, this event hurts Oracle's chances. I can't speak for Larry, but I tend to fold when I don't have exactly the hand want, and I'd be in a folding mood.

Oracle's basic argument to the institutional investors who will make or break this deal is that PeopleSoft is a badly run company that is wasting their resources on feeding their CEO's ambition to be number two.

What does this event do to that argument? Well at the very least, you have to change the word "badly" to "well." PeopleSoft clearly has responded resourcefully. "As Chuck Phillips makes the rounds to all the institutional investors," said one financial analyst, "PeopleSoft is there the next day." The cost of fighting the merger has exceeded $10 million, according to the call; at least it seems effectively spent.

If these deals were done on a rational basis, I'm not sure that the results should make much difference. A meaningful judgement about PSFT's ability to make its numbers ought now to include JDE's revenue. If that tanks (and it clearly is in PeopleSoft's interest to keep it down this quarter if the deal does go through), then the post-merger PSFT starts looking problematic.

In committing himself even more loudly to making this deal work, moreover, Conway is writing a lot of checks that will need to be cashed. A rational investor would worry about these. In my view, the biggest and most rubbery check is the current plan for JD Edwards, which seems unworkable. Either I'm wrong (clearly a possibility), or every day and every dollar that PeopleSoft spends on trying to make that plan work is another proof point for Larry's basic proposition.

There are other plans for JD Edwards that could work very, very well, but adopting them now involves bouncing other checks, most notably those promises to JD Edwards customers. Admittedly, they are not a very important constituency, and nobody prosecutes you if the promises are broken. But still.

If the plan does prove unworkable, then what happens? Well, it will look very much like what Oracle is planning to do with PeopleSoft. JD Edwards will be eviscerated and customers will be asked to convert to the PeopleSoft platform. If that happens, we will look back on this and see this battle as primarily won by rhetoric. Larry's harsh and honest rhetoric will have lost out to a passionate conviction that came across as plausible.

Not that this is necessarily a loss for Larry. If Larry ends his bid, he'll have a lot of egg to wipe off his face, but he'll also have a lot of cash. If he is right or I am right (unlikely, we admit) and if the market doesn't turn, a year from now, PeopleSoft will be struggling, plus he will have had a year to study rhetoric.

The Long Term

As I said, the most significant part of this announcement may be that at long last, we're seeing customers who want to buy. If that happens, everything will get easier for the software companies.

Those of us who, like me--and who believes me these days?--think that the economics are problematic for an enterprise application business that is gradually being commoditized will have to suspend our pessimism for a while or figure out another mantra to recite.

As far as I'm concerned, the same problems that underlay much of the first downturn still remain. It costs too much to develop this software and too much to put it in. The underlying model that it uses (4GL transaction processing) isn't powerful enough. And the requirement that an innovation company grow quickly makes the costs of running such a company very high.

Consolidation of the kind that Conway is proposing doesn't do very much about any of these issues, and consolidation of the kind that Ellison is proposing does something about the latter issue (possibly), but only at a significant cost to customers.

If we could see some movement in the industry that solves some of these problems in a way that benefits everybody, that would be what I am looking for. In the meantime, let's just hope that I'm wrong (again) and Conway can make it work.


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