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The Walldorf Spa
7 /11/2003

SAP Triumphant?

At the moment this is written, SAP's market capitalization is $37 billion. Is a company with sales of $8 billion really worth 4.5 times revenues or 19 times EBITDA?

Three of us weigh in on the question. I start off with a positive outlook. Our EC takes a largely negative view. And Madame Rosa weighs in by e-mail from the parking lot behind Il Fornaio, where there's a really fast Wi-Fi connection.

How Can SAP Justify $37 Billion?

DD Speaks Optimistically

What does a company worth $37 billion today look like in 2008? Here's one scenario.

For reference, the numbers in 2002 (using the annual report) were $7.7 billion, with EBITDA of $1.1 billion, a market share of 22%, and EBITDA/Revenues of 15%.

Are they achievable? Well, it requires a very substantial sales effort. Assuming that license revenue will be roughly 25% of total revenue five years from now (very moderate), that means that they'd have to sell $15 billion worth of seats and engines in the next five years. At, say, an average of $1500/seat (including engine revenue), that's 10 million seats. Currently, SAP has roughly 3 million seats.

Assuming the current distribution of new customer and old customer license revenue, that means that SAP will triple the seat count in its installed base, plus find as many new customer seats as it has found so far.

Change any of these assumptions (higher seat price, lower targets for revenue, lower margins, increased service revenue, higher growth rates, etc.), and the task becomes easier.

But you don't make these numbers if any of the following happens:

  • The market doesn't grow by 50% in five years.
  • Seat prices don't fall.
  • New modules (CRM, PLM, SRM, Netweaver) don't experience green field growth.

It's a lot. It's not impossible. But it will take either perfect execution or else even better than stated performance in one of these areas: either much lower expenses or new sources of revenue or higher prices or very substantial market growth.

Our European Correspondent Replies:

I do not think this is possible, but I don't want to argue numbers with you. Instead, I want you to look at the problem in a different way.

Last year, you published an interesting way of looking at the problem. You said that a $37 billion valuation means that people will have to spend aroud $150 billion on innovation in that period, and that means they expect $300 billion in economic benefit over the life of their investment. (These are rough numbers.)

Is this amount of economic benefit available from the automation that SAP now provides or will provide in the next year or so? (The time delay from product announcement to significant economic benefit is about 5 years at SAP.)

If it is, there is no evidence to suggest it. There isn't any verdammte $300 billion in new GL and inventory management systems. It has to come from the sales side (CRM) or technology side (Netweaver). These are as yet unproven modules (and, for my money, unproven markets).

Even if all the new SAP products could in principle generate that much benefit, SAP has historically had a very hard time actually getting customers to derive this benefit.

Take, for instance, the mySAP.com innovations. The statistics on this do not suggest a high penetration or high benefit rate, at least so far. Consider these figures:

  • 40% of the German SAP installed base are on versions that are out of regular maintenance or will be by the end of this year.
  • So far, mySAP.com has not become fully operational even among early adopters. Siemens, for instance, has 80 installations on version 4, but only 20 mySAP installations, most of which are not yet live. SAP reports the entire Siemens usage of SAP as a mySAP installation, which masks the problem.
  • Despite claims about reduced cost of hardware ownership, mySAP Enterprise still requires most users to buy new hardware.
  • So far, the latest version of SAP R/3 (version 4.7) has shipped about 4000 CDs. SAP is managing 200 upgrade projects. Only 50 installations are productive, and of these, only half use the new 4.7 features.

    There are 50,000 SAP installations.

Perhaps these modules could produce the staggering level of economic benefit that's required if the SAP installed base were up to installing and using the new innovations. But they are still busy digesting and/or upgrading what they have.

Unless SAP can improve its time-to-value, so that all these new modules get into the customers shops and start creating value far faster than has ever occurred historically, I cannot see this valuation.

Madame Rosa Has the Last Word

The crystal ball is murky. All I see is tortured, wounded men--aha, they are CFOs-- saying "Spend less on IT, spend less on IT." Hanging over them is a winged creature--it looks like a multi-colored Window--saying I want, want.

What does this mean? My children, I will tell you. IT spending will pick up. But prices will go down, as CFOs decide to spend less on new and unproven software and prices come under pressure from some newcomer company.

Aha, the clouds are clearing. I see a crowd of people in rags. They're in a field of mud strewn with dimes. Just beyond, there are sunny fields where gold coins and new clothes hang from the trees. But only a few people are over there. Everybody else is busy picking up the dimes.

What does this mean? My children, I will tell you. Installed IT systems today are so messy, and their data is so dirty that little benefit can be gained from new installations. Unless the new data is clean and the new operations make a clean sweep, little will be done about IT TCO.

Alas, IT these days is filled with cheapskates who don't want to invest the needed money. They are willing to settle for used software and minor victories. And I can see no end to it.

Looking up from the ball, I stare into the clouds. I see a man being lifted into the sky by angels. They are singing--I cannot hear--Has.., Has...

What does this mean? It means that the age of the visionaries has passed. Today we live in a fallen age, where old visions have become commonplace or ridiculout, but no new vision takes its place.

The Challenges for SAP

Can SAP become a $15 billion company that rakes in $3.0 billion a year? They can, but only if they do the following things:

  • Get their customer base to upgrade and then buy new products at a much faster rate than they've achieved so far.
  • Reduce the time-to-value for all new products to far less than they have achieved so far. The time to value is the time from conception of the product to the time that a significant number of customers have actually realized value.
  • Improve the talent pool. Is SAP a good place to work? Are the people there really the best? Is the right percentage of work outsourced to India? Knee-jerk reaction, no. SAP people need to be a cut above, and while some are, some are not.
  • Resolve questions about leadership. Lingering doubts remain about Henning, Leo, Bill, Shai, in fact, everybody but Marty Homlish.
  • Move Netweaver into the customer base and generate value from it at a rate that is simply unheard of, given prior experience with EAI applications.
  • Create a delivery paradigm which gets customers to pay for the faster time to value. This means collecting more of the consulting dollar (and also developing software that can genuinely produce value faster).
  • Hope that the markets favor SAP. Hope pricing goes up, spending goes up, systems improve, and willingness to innovate increases.

It's a lot. I wish them luck.


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