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DiligentDiligent provides an RFx/auction and contract management tool that had good acceptance among e-marketplaces, but has yet to find its niche after the dot-bomb. The RFx/auction tool has considerable flexibility, but does not do optimization, and no templates are provided. The contract tool is integrated with the RFx tool (negotiation over clauses is possible) and has an edge over most competitors because it uses templates and a clause library.